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Discussion Starter #1
My parents comuter needs some work. It echos anytime I try to watch a video, actually anytime the speakers are used for anything other than music. Granted they are not the best, but they can't be causing this. And question number two: I prefer to use my laptop over their desktop when I come home (Im use to the keys on it), but anytime I try to plug my laptop to their cable modem (I have cable back in my appartment and we both use IE) it says that a network cable is unplugged and the modem resets itself. Any ideas?
 

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Nope... :D

Sorry for asking stupid questions but I'm used
to my users at work who don't even know which
way the floppy goes in... Or wants a manual for
their USB memory stick... :D

Do you put the networkcable in the LAN connector
on your laptop? I've had users psuhing hard enough
to make it fit the internal modem connector..

Do you use the same network cable?
Not at the same time obviously..
If not it could be a faulty network cable

Do you have the same ISP??
Could be a network setting...

Do you have the same speed/duplex in your
NIC settings as your parents?

DHCP or static IP address??

What happens if you type "ping 127.0.0.1"
in the command window?
No answer? Your NIC is broken..
But then it wouldn't work anywhere else either...

Got the right NIC cable?
Twisted pair or straight?

Answer as many as you can
and perhaps we can narrow it down..

//Per
 

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1 - try a different set of speakers, tons of problems are caused by the most stupidest things.

1a - uninstall the sound card drivers, reinstall new set of drivers

1b - if possible, plug the speakers into your lap and test them on different media

-------------------------

2 - open your network connections, right-click on the connection and click refresh

2a - power down everything including the modem, then plug everything in, power up the modem first, then power the lap
 

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Discussion Starter #5
Do you put the networkcable in the LAN connector
on your laptop?
I am using the LAN connector on the back of my laptop

Do you use the same network cable?
I use the same cable that I would use in my appartment, which worked fine there yesterday. Have not tried theirs.
Do you have the same ISP??
Yes, IE.
Do you have the same speed/duplex in your
NIC settings as your parents?
Hmmm...good question.

DHCP or static IP address??
Yeah, thats way too hard to answer for me. Whats the best way to find this out?

What happens if you type "ping 127.0.0.1"
in the command window?
Ill try this here in a few moments.

No answer? Your NIC is broken..
But then it wouldn't work anywhere else either...

Got the right NIC cable?
Not quite sure what your asking here. What does NIC stand for, that would help a lot.

Twisted pair or straight?
Explain the last few question for me please.

The cable (cord) that I am using is the exact same one that I use in my apartment, works perfectly there. And my parents is too short for any useful purpose on my laptop. And if by twisted do you mean the cord itself, if so, it looks to be twisted. But if that is not what you are talking about then please explain.

Thanks for the quick responses, I will try a few things with the speakers here later on.

And 96dirtybird, Ill try you suggestion and see where that gets me too.
 

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lightevergreenfrost said:
Do you put the networkcable in the LAN connector
on your laptop?
I am using the LAN connector on the back of my laptop

Do you use the same network cable?
I use the same cable that I would use in my appartment, which worked fine there yesterday. Have not tried theirs.
Try theirs just to be on the safe side.. Shouldn't matter since
it worked yesterday but you never know

Do you have the same ISP??
Yes, IE.
Okay... Is IE an internet service provider in the states
or do you mean Internet Explorer..
I want to know if you're using the same company
to get your internet connection.. Sorry 'bout that..
'cause if you are your settings will be the same..

Do you have the same speed/duplex in your
NIC settings as your parents?
Hmmm...good question.
Shouldn't cause the modem to reset but it could
explain the loss of network connectivity..
Here's how to check:
Right click This Computer
Choose properties
Under the tab Hardware choose Device Manager.
Double click on your Network adapters..
Under the tab Advanced you should see
the Property: Speed & Duplex...Or just one of them...
Write down what it says and then compare them settings your parents has..
DHCP or static IP address??
Yeah, thats way too hard to answer for me. Whats the best way to find this out?
Sorry again.. I got carried away...
If you go to the controlpanel and click the Network connections Icon
you should see the LAN connection...
Right click and choose properties..
Look for the Internet Protocol (TCP/IP)
when you find it doubleclick it..
under the General tab you'll see two choices..
Obtain an IP address automatically (DHCP)
Or
Use the follwing IP.... (Static)
Go thru all the tabs on your computer and write down
everything.. Don't forget the buttons that may or may not be there..
Now you can compare it with your parents computer
and see if things match up..



What happens if you type "ping 127.0.0.1"
in the command window?
Ill try this here in a few moments.

No answer? Your NIC is broken..
But then it wouldn't work anywhere else either...

Got the right NIC cable?
Not quite sure what your asking here. What does NIC stand for, that would help a lot.
NIC stands for Network Interface Card.. i.e. your LAN port..

Twisted pair or straight?
Explain the last few question for me please.
If you take the network cable and look at both connectors with the
plastic tab facing the floor you'll see all the different colors
on the eight cables.. If they are in the same order, the cable
is straight, if they're in opposite order the cable is twisted..
Some modem don't care which you use but most do..
This is where you should try the network cable your parents use..
That way you know it's the right kind of cable..

The cable (cord) that I am using is the exact same one that I use in my apartment, works perfectly there. And my parents is too short for any useful purpose on my laptop. And if by twisted do you mean the cord itself, if so, it looks to be twisted. But if that is not what you are talking about then please explain.
If it turns out that your cable is the wrong one now you know if you need
a twisted net work cable or a straight one.. Or to be sure, borrow your parents
cable and go to your local computerstore and say you want a longer one..
They can be up to 328 feet without risk of loosing the signal...
But the longest ready-to-use cable I've ever seen is 25m or 82 feet

Hope it works out for you...
 
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